Board Thread:News and Events/@comment-26005122-20180605070739/@comment-26005122-20180612073253

You can't personally ask for help. Your friends can only help when you're on one of the missions; the Star Command missions, saving aliens, or defeating Zurg. The "Help!" that shows up over your friend's Star Command missions are ones that they failed, and can't try again. That's why you never see the "Help!" icon for your own game.