Talk:FAQ/@comment-42.60.74.217-20160216050540/@comment-26005122-20160216083259

It should be sending the reset request to either the email address or phone number you have registered in LINE. I'm not entirely sure which one, but I'd guess it'd be the email address. If it's not sending, you may have to contact LINE about it. Or it might just be a temporary issue on their side, and just try again later.