Talk:FAQ/@comment-118.200.103.120-20151203040708/@comment-26005122-20151203084457

Were you using a guest account when you were level 43? And then tried to log into LINE afterwards? Or were you always using a LINE account and now, for some reason, you're playing as a guest?

Without being certain, because I'm not exactly sure what occurred, but my take on the situation is that you were playing on a guest account when you were level 43, and decided to log into LINE. Normally, if you were always on guest account and you decide that you want to transfer to a new LINE account that never accessed Tsum Tsum, it'll transfer most of your data. You just lose your high score records, I believe.

However, what might have happened, is that at some point, some time ago, you played Tsum Tsum using a LINE account and got to level 2, and then somehow, it switched over to a guest account and you just continued playing to where you got to level 43. If you tried to log into LINE at that point, it would overwrite your guest account information and load your LINE data, which happened to be a level 2 account. In which case, your guest data would be lost, unfortunately.

Hopefully, I misunderstood, and it's something else.