Board Thread:Help and Questions/@comment-139.5.219.107-20180426021648

Changed my phone battery and less than 24 hours later, when tried to play the message error code 29  account cancelled for violation of terms. I didn't do anything!!! been playing for at least 2 years and had loads of tsum tsums at very high level. How can I have the game back? don't fancy starting from zero again HELP 