Talk:FAQ/@comment-66.176.97.30-20150502080844/@comment-66.176.97.30-20150508061941

I sent them an inquiry and they have responded but they told me they can't do anything about it because the os between an android and apple are different. another reason they said they can't is because different os have different payment systems so they can't transfer purchased items to another device. but the gems weren't purchased. they were free.

i want to make another inquiry to them stating that my gems weren't purchased, so what number do i use? because on the inquiry form they ask for a 'customer number used during previous inquiry'