Talk:FAQ/@comment-172.3.5.253-20150620053300

My mother tonight attempted to play Tsum Tsum on her iPad and found an agreement prompt that comes up the first time one plays Tsum Tsum through their LINE account. The options were "I Agree" or "Play Game" and of course she hit "Play Game". This then sent her to the tutorial and then the discovery that all of her time and effort spent playing this game had been lost. Every Tsum she had (which was a lot) and her level 99 account were suddenly replaced by a Mickey and level 1. I'm not sure what caused this loss of data as I wasn't with her at the time, but I'm attempting to figure out if there's any way to get her data back/reinstated. I sent an inquiry through the Tsum Tsum app and my sister sent them an email. Are there any other suggestions on what to do? Or is she just fucked out of her almost 8 months of time playing this game?